Guard against downtime with a Maintenance Agreement for your Servers, Networks, printers and desktop workstations from Elmot. Keep your network and systems operational with technicians, parts and all the resources necessary standing by to respond quickly.
Similar to an insurance policy we will be standing by to keep your computers, peripherals and networks running smoothly.
Don't wait until there is a problem; be prepared now with a service agreement that includes all parts and labor. Looking for a technician when you have a problem is not the smartest thing to do when you are running a business and downtime is expensive.
Elmot offers on-site nationwide service throughout Uganda. Maintenance service programs for thousands of computer products. Elmot: will always respond to your valuable calls for any assistance in ICT related issues. Think of us at your IT or ICT Department
The services in this category include,
Web support and maintenance,
PC Repair and maintenance
Network support and maintenance,
Software support and maintenance including software updates and new technology, security,
Routine network audits,
Consultancy on anything to do with ICT,
Data disaster recovery.
Customised training on how to effectively use daily applications to complete daily tasks efficiently and save time and other resources.
Fortnightly check of the system to avert any problems that may occur without your knowledge.
In house communication: LAN talk enables your staff to communicate with each other even without internet.
Intranet solutions: this enables you to create an electronic notice board, calendar, activity chart, events, announcements, and birthdays of staff members among others.
You will have access to a toll free help line, to contact us on anything to do with ICT and we will respond quickly and effectively.
You will also have access to an online database of common ICT problems and their respective solutions, IT tips, technology updates among others.
Voice Over IP (VOIP)
Backup of your critical documents.
On-Site Computer Service Agreements for over 15,000 hardware and software products
Technical Assistance Services via telephone, internet and email
Network Installation and Support for NT and UNIX environments.
Mail in Repair Service for over 10,000 makes of Desktop Printers and Laptop Computers.
Consulting and Support for UNIX and NT Servers.
Network Performance and Security Management Services.
You don’t have to worry about how the computer helps you accomplish your daily tasks. Just command it to do your tasks and we shall take care of how it gets your tasks done and done well to your expectations.
Downtime will not affect your daily operations
Cost The cost of service and solutions in this category in largely dependent on the services or solutions that are relevant to your organization or company.